Title: Payroll Advisor
Location: Edinburgh
Contract: Permanent
Hybrid working: 1 day remote per week
Salary: £34,000 plus discretionary bonus
We are currently looking for a skilled and proactive Payroll Advisor to join this growing payroll function. This is a brilliant opportunity to play a key part in managing and enhancing client relationships while ensuring payroll is processed accurately and efficiently. You’ll be hands-on with day-to-day operations and also contribute to the ongoing development of your team and processes. This role is ideal for someone with at least two years of client-focused payroll experience who enjoys working in a fast-paced, collaborative environment.
Responsibilities:
Take the lead on managing your assigned clients’ payroll cycles, ensuring tasks are delivered to deadline and that internal procedures are followed.
Process payroll accurately and on time, while monitoring progress through our internal systems.
Work on payroll-related projects and help streamline procedures in line with our focus on continuous improvement.
Build and maintain strong working relationships with a client portfolio, including managing queries and billing matters.
Support the professional development of colleagues by identifying training needs and delivering coaching when appropriate.
Play an active role in team supervision by offering guidance, performance feedback and support.
Handle all correspondence and queries related to your clients’ payroll, escalating any concerns as needed.
Ensure both employer and employee enquiries are managed within agreed timeframes.
Take ownership of new client onboarding, overseeing the entire implementation process from start to finish.
Strengthen your understanding of pension processes and administration as part of your wider development.
Requirements:
Prior experience in a similar payroll role, ideally within a client services environment.
Strong organisational skills with the ability to juggle multiple tasks under pressure.
Excellent communication skills, both verbal and written.
Confidence working to tight schedules and delivering to a high standard.
The ability to work well independently and contribute to team success.
A keen eye for detail and comfort with numbers.
A positive, collaborative approach and the ability to build rapport with colleagues and clients alike.
Ready to take the next step in your payroll career? Apply now for this Payroll Advisor position and join a friendly, forward-thinking team where your skills and ideas will be truly valued.
JGA are dedicated to delivering the best possible candidate experience. Due to the high volume of applications, we regret that we are not always able to respond to every individual applicant. If your application is shortlisted, a member of our team will be in touch. Thank you for your understanding.
JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us