We are looking for a friendly and professional Dental Receptionist to join our busy Team at our Wakefield dental practice. The successful candidate will be responsible for greeting patients, scheduling appointments, collecting payments, and providing administrative support to the dental team. The ideal candidate should have excellent customer service skills, well organised with a friendly and welcoming attitude, and the ability to multitask.
Responsibilities:
* Greet and welcome patients in a friendly and professional manner.
* Answer phone calls and respond to inquiries in a timely manner.
* Schedule appointments and maintain patient records.
* Collect payments from patients and provide accurate receipts.
* Ensure that the reception area is clean and organized.
* Assist the dentist and the other staff members with administrative tasks.
Our Requirements:
* Very good written and verbal communication both in Polish and English.
* Excellent organisational skills.
* Excellent accuracy/attention to detail.
* The ability to work well with others.
* Well-mannered with a can-do-attitude.
* Candidates should be proficient with Outlook, Word, Excel, (full training provided if necessary)
* Experience in a similar role welcomed but not essential
* Experience in administrative tasks and customer- facing environment would be an advantage.
Our offer:
* Fulltime employment (37.5hrs/week), 5days, including weekends.
* Regular working time 9AM - 5PM.
* Full Training provided.
* £400 package for dental treatments for a successful candidate, after successfully passing the probation period.
* Start: ASAP
DBS check is required for the successful candidate.
Job Type: Part-time
Benefits:
* Company events
* Company pension
* Employee discount
* Transport links
Education:
* A-Level or equivalent (preferred)
Experience:
* Medical Receptionist, Administrator, Customer assistant: 1 year (preferred)
Language:
* Enlish (required)
* Polish (required)
Work Location: In person