Admissions Hospitality Assistant (P/T)
Position Summary: Join our vibrant Admissions team as a professional face of our university. As our Admissions Hospitality Assistant, you’ll create those impactful first impressions that help students choose their dream school.
Position Description:
* Coordinate exciting campus events
* Guide prospective families through important decisions
* Be part of a supportive team that values diverse perspectives and experiences
Education Required: High school diploma or equivalent. Education Preferred: Associate’s or Bachelor’s degree in hospitality management, communications, education, or related field.
Experience Required:
* At least one year of experience in customer service, hospitality, administrative support, or event coordination
* Experience with front-desk responsibilities, phone support, and managing schedules
* Comfortable with Microsoft Office Suite and enjoy learning new technology
Experience Preferred:
* Two or more years in admissions, higher education, hospitality, or customer service
* Experience coordinating campus visits, events, or professional scheduling
* Background working with young people in educational, mentoring, or developmental settings
* Familiarity with CRM systems, databases, and event scheduling software
Skills, Characteristics Required For Position: You’d be a good fit if you thrive in dynamic environments where every day brings new challenges and opportunities to make a real impact. We’re looking for someone who genuinely enjoys building relationships with people from all backgrounds.
Hospitality & Customer Service:
* Create welcoming environments and excel at putting people at ease
* Adapt communication style effectively for different audiences
* Skilled at reading situations, handling unexpected challenges, and navigating cross-cultural interactions with professionalism
Organizational & Administrative Excellence:
* Excel at managing multiple priorities and bringing strategic organization to busy environments
* Maintain accurate records with precision and analyze processes to continuously improve operations
Event Coordination & Problem-Solving:
* Skilled at project planning and developing efficient solutions for complex logistical challenges
* Build strong working relationships, communicate effectively across departments, and facilitate group conversations
Technical & Collaboration Skills:
* Proficient with Microsoft Office Suite and learn new software systems quickly
* Work well with student workers and colleagues, providing guidance and support as needed
Professionalism & Reliability:
* Dependable and punctual – our team and visitors count on consistent presence
* Handle confidential information with discretion and maintain professional boundaries
Special Working Conditions: Some UPS packages may require light lifting of boxed materials (20 lbs.).
Duties:
Hospitality & Front Desk Management:
* Be the welcoming face of our university – greet visitors with warmth and professionalism
* Create an inviting atmosphere – maintain our reception area as a beautiful, organized space
Campus Visits & Event Support:
* Coordinate life-changing campus experiences – work with a team to schedule and track prospective student visits
* Support memorable events – provide administrative and logistical coordination for all visits and special events
Admissions Office Administration:
* Keep our team organized and efficient – maintain and manage the master daily schedule for Admissions team members
* Anticipate office needs – monitor equipment and supplies, proactively placing orders to keep everything running smoothly
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