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Sales & Move Co-ordinator, Willesborough
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Client:
Location:
Willesborough, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
2e7317577621
Job Views:
11
Posted:
29.04.2025
Expiry Date:
13.06.2025
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Job Description:
Role Overview:
Our client, an international removals company, is seeking an experienced Sales & Move Co-ordinator to join their team based in Kent. This role offers significant opportunities for professional growth within a progressive organization.
Key Responsibilities:
* Manage customer enquiries, coordinate moves, and serve as the main link between clients, sales, operations, and third-party partners.
* Oversee the entire move process, coordinating with crews, hauliers, and external partners.
* Handle quotes, price negotiations, bookings, and move planning as the primary point of contact for customers.
Additional duties include:
* Work closely with operational teams to resolve challenges proactively.
* Provide customers with updates, address concerns, handle complaints, and guide them through claims processes.
* Ensure smooth coordination between sales, operations, and customer service teams.
* Schedule surveys and manage the surveyor’s diary.
* Convert leads into bookings, upsell opportunities, and negotiate rates with shipping companies and suppliers.
* Maintain compliance with BAR and FIDI/FAIM standards.
* Keep accurate records and data entry in Moveware.
* Perform additional duties, including project work and colleague coverage.
Candidates should have previous experience in removals, logistics, relocation services, or customer-focused sales environments.
Skills and experience required:
* Strong coordination, communication, and problem-solving skills.
* Proficiency in CRM or move management systems (Moveware preferred).
* Ability to work under pressure and manage multiple tasks.
* Exceptional customer service skills with a proactive approach.
This is a hybrid role with both office and remote work.
In return, you will receive a competitive salary and benefits.
Contact us today at [emailprotected] or 01376 503 567.
If interested or to refer someone, please contact us or submit a CV via our website. We offer a referral fee for successful placements. We also maintain a contacts list for relevant job alerts. T&C's apply.
Please note: We do not advertise all vacancies publicly; some are confidential. Submit your CV or contact us directly for more information.
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