Job Description
At Wavenet, we connect businesses with the technology that powers their success—from cybersecurity and connectivity to cloud, communications, and contact centre solutions.
We’re looking for a proactive and strategic Account Manager to own and grow relationships with our Enterprise clients. Your mission? Drive retention, revenue growth, and profitability by becoming a trusted advisor who aligns Wavenet’s solutions with each client’s unique business goals.
This is not just a sales role—it’s about becoming a true partner. You’ll challenge clients to innovate, support their ESG ambitions, and position Wavenet as an extension of their organisation.
What You’ll Be Doing
* Managing and growing a portfolio of Enterprise accounts with a focus on long-term retention and strategic growth.
* Building multi-level relationships within client organisations, including C-suite and senior leadership.
* Promoting and selling across Wavenet’s full solution portfolio:
o Cyberguard
o Intelligent Connectivity
o Managed Services
o Hybrid Cloud
o Unified Communications
o Contact Centre Solutions
* Leading virtual account teams to deliver client success and collaborating with Service Management to meet service expectations.
* Maintaining accurate forecasts, CRM records, and ensuring timely contract documentation and invoice payments.
* Creating and maintaining Account Development Plans, Business Plans, and Win Plans.
* Applying qualification models to assess and progress opportunities.
Qualifications
What You’ll Bring
Experience
* Proven success managing and growing client relationships face-to-face.
* Strong background in solution selling and outcome-based sales methodologies.
* Track record of negotiating and closing complex contracts.
* Familiarity with Wavenet’s solution areas or similar technologies.
* Consistent record of exceeding sales targets.
Skills
* Excellent communication and presentation abilities.
* Strong relationship-building and negotiation skills.
* Strategic thinker with the ability to articulate business value clearly.
* Skilled in leading virtual teams and managing cross-functional collaboration.
* Organised, adaptable, and resilient under pressure.
What Success Looks Like
* Achieving 100%+ of new business targets.
* Securing renewals and maintaining recurring revenue in line with retention plans.
* Expanding Wavenet’s solution footprint across all managed accounts.
Additional Information
At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.
We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:
* Hybrid Working: A flexible hybrid model, typically 3–4 days per week in one of our offices, with the option to work from home where appropriate.
* Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
* Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.