Overview
Position: Maintenance Service Planner (Aviation)
Location: Bournemouth
Working Hours: Monday to Friday, 40 hours per week
Gama Aviation is a reputable business aviation company, working on both fixed wing and rotary aircraft. We have recently been selected to be an Authorized Service Centre by Embraer, which sets a high bar to join their global network. An opportunity has arisen for a Maintenance Service Planner to join the Engineering team based at our Bournemouth base facility. The role involves delivering the full life cycle planning process of base maintenance to achieve on-time, high-quality, and within-budget delivery of aircraft inputs across our UK sites, while working in partnership with the customer and internal teams and producing accurate customer service reports.
Responsibilities
* Develop and fully utilise operational processes to ensure efficient operational performance
* Provide customer service and act as the interface between the customer and the engineering team on-site
* Pre-input planning, work pack generation, check progression and work pack closure processes
* Control of completed work orders and certification documents, ensuring they are closed accurately, billed, and delivered to the customer to the required KPI
* Ensure customer requirements are understood and that the engineering response is planned, coordinated, and executed efficiently
* Liaise with customers daily, providing daily status reports on aircraft serviceability
* Engage with local operational teams to ensure smooth running of the department
* Participate in the quality audit programme and implement audit closure actions
* Report all SMS/Quality issues
* Perform other duties related to the position as directed by the line manager
* Provide briefings for engineering departmental management regularly
* Support the Quality & Safety team to ensure all processes and department tasks are fulfilled
Qualifications and Experience
* Essential: Experience of maintenance/production planning within an aviation or engineering environment
* A proven track record of flexibility, teamwork, and adaptability to changing environments
* Strong verbal and written communication skills and competence using IT; experience working with customer representatives
* Desirable: Working knowledge of Part 145/M regulations
* Experience with MRO planning software such as Corridor, TRAX or AMOS would be an advantage, but not essential
* Excellent educational background with a degree in Mechanical, Engineering, or Automotive
Benefits
* Competitive Group Pension Scheme
* Comprehensive Private Healthcare (after successful probation) *
* Free Car Parking
* 2 Paid Volunteering Days per calendar year (subject to line manager approval)
* Investment in Training, Qualifications and Professional Development
*(Subject to insurance underwriting)
Note: Due to the volume of applications, only shortlisted candidates will be contacted. If you do not hear within 20 working days, your application has been unsuccessful on this occasion.
Employment type: Full-time
Seniority level: Not Applicable
Job function: Engineering and Strategy/Planning
Industries: Airlines and Aviation and Aviation and Aerospace Component Manufacturing
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