Job Title: Key Account Manager- Dental Partner Success Leeds LS11 | Full-Time, Office-Based
£Smile White is a fast-growing, premium dental brand transforming the whitening experience across the UK. We work with a network of exceptional dental partners and provide a best-in-class system and service to support them in delivering standout results.
As we scale, we’re expanding our Partner Success Team and are looking for an Account Manager to take ownership of a portfolio of 50–70 partner accounts, working alongside a larger team to ensure all partners feel supported, engaged, and equipped to succeed.
This is a full-time, office-based role in Leeds LS11. You’ll manage your own group of dental partners, acting as their main point of contact- providing regular support, tracking performance, reducing patient backlogs, and helping them hit their targets.
You’ll need to be highly organised, proactive, process-driven, and comfortable working in a fast-paced, high-performance environment.
Manage a portfolio of 50–70 dental partner accounts, ensuring excellent service and communication
Reduce patient backlog by ensuring partners are supported and engaged
Prioritise tasks daily while managing partner expectations
Follow up consistently and keep momentum high across all accounts
Escalate issues when necessary and help drive resolutions quickly
Support the wider Partner Success Team with process improvements and performance insights
Experience: 2+ years in account management, client support, or a fast-paced service role (experience in dental, healthcare, logistics, retail, or B2B a bonus)
✅ Time Management: You can prioritise under pressure and stay on top of multiple tasks
✅ Tech-Confident: You’ll be using at least three systems daily and need to be agile across them
✅ Competitive salary: £Full-time role based in our Leeds LS11 HQ
Massive opportunity for personal growth and career progression
Supportive team culture with a performance-driven mindset
Be part of a brand with big plans and real impact
If you're on the ball, process-driven, and ready to build great relationships at scale – this is your chance to join one of the most exciting brands in the dental industry.