About The Role The Business Process Co-ordinator, working very closely with the BP Project Manager and all members of the Business Processes Team, is a key player in supporting the team activities: thriving for excellence, supporting a culture of harmonisation & continuous improvement, and adding value to the business. The role will be accountable for sustaining key administrative and processing activities within the department. Ensuring a robust approach and that activities are administered, monitored and controlled to a high standard. Key Activities Include Processing departmental purchase requests Monitor, track and report on team spend (to support budget activities) Maintaining documentation, ensuring quality standards are met Issuing of business wide communications Prepare and update of logs, registers, trackers for progress reporting Support internal audit and quality assurance activities The role will support our continuous improvement agenda and therefore ad hoc project / new initiative administrative support may be required. Contributing to continuous improvement proposals and supporting their implementation. Supporting the team in the preparation of training, education and awareness initiatives. Key Responsibilities Business As Usual Activities Administration of ‘Business Processes Documentation Publication Process’ and associated processes Processor of ‘Business Processes Purchasing Process’ (Including Purchase Requisition, Purchase Orders, monitoring, tracking and reporting) Single point of contact for Internal Communication Routines Support department budget activities (information preparation, tracking and reporting) Support department supplier management and due diligence activities Contribute to internal audit activities to monitor, control, track and report process adherence Prepare and maintain slide decks, logs, registers and KPI trackers for progress reporting Continuous Improvement Create and maintain process documentation/workflows Proactively support maturity assessments against the process activities to highlight areas of improvement or concerns Support the creation of knowledge articles and self-service guidance for IT Services Contribute to / participate in root cause analysis and problem solving General Maintain a complete understanding of and adheres to all IT policies and processes; create/update the appropriate set of governance and training documentation Serve as a role model for professionalism, teamwork, trust, and collaboration. Contribute to and support the risk management agenda Contribute to and support the journey to cyber accreditation agenda Qualifications Qualifications, Knowledge, Experience and Skills: GCSE Maths and English - Pass Skills Advanced knowledge of MS Office Suite (Word, Excel, Powerpoint…) Excellent attention to detail Excellent communication, interpersonal and organisational skills Self-motivated, ability to work using own initiative to proactively influence solutions Take ownership of deliverables and drive effective decision making / escalate as appropriate Ability to multitask & prioritise in an ambiguous work environment Ability to work effectively within both on-site and remote teams Critical Thinker Experience General experience demonstrating the above essential skillset, perhaps in a previous administrative or customer facing role Basic awareness and exposure to documenting processes, specifications, policies, standards Experience of working as a team / collaborating Experience of managing time / prioritizing workload Experience of creating and managing documents, spreadsheets and presentations Experience of compiling reports / summarizing information About The Organisation BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects. A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.