Event Management Specialist
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Event Management Specialist .
We are seeking an Event Management Specialist to support the ongoing improvement of our event management process. The role holder will work closely with the Event Management Process Owner to map existing workflows, analyse performance and identify opportunities for optimization. They will bring technical understanding of monitoring and alerting, along with strong collaboration skills to help ensure events and alerts are handled consistently and effectively across the organization
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In this role you will:
• Ensure Event Management Processes are documented end to end, highlighting dependencies and improvement opportunities
• Gather data and feedback to assess adherence and quality of Monitoring and Event Management processes
• Recommend enhancements and support their implementation
• Work with IT operations, engineering and business units to ensure consistent adoption of the Event Management process
• Facilitate knowledge sharing sessions, workshops and training in support of process improvements
• Support the roll out of new tooling, procedures and practices
• Engage with Technical Design Leads and Engineering to ensure effective implementation of any process transformations
To be successful in this role you should meet the following requirements:
• Experience in Event Management, IT Operations, or a related discipline
• Understanding of monitoring and alerting tools and principles
• Skills in process mapping, workflow documentation, or business process improvement
• Experience with data analysis and gap analysis
• Experience working with ServiceNow reporting would be advantageous
This role is based in Sheffield .
Opening up a world of opportunity
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500