Senior Lettings Negotiator / Property Manager
Full-time | Permanent | Whitley Bay
About the Role
The Senior Lettings Property Manager will join a dynamic, independent estate agency in the North East, known for delivering high-quality, personalised service to clients. The role involves managing a well-maintained portfolio of approximately 50 residential properties, ensuring compliance, proactive management, and exceptional customer service for landlords and tenants.
This is a hands-on position, suited to a professional who takes pride in detail and portfolio management. It is not a trainee role, nor is it a corporate, target-driven environment.
Key Responsibilities
* Negotiating rental offers with prospective tenants
* Day-to-day management of a residential property portfolio
* Ensuring full compliance with regulations (GSC, EICR, EPC, Right to Rent, etc.)
* Managing maintenance issues and relationships with contractors
* Handling lease renewals and rent reviews
* Monitoring arrears and supporting resolution
* Delivering clear, professional communication to landlords and tenants
The Senior Lettings Property Manager will work within a supportive team and report to the Operations Manager. The portfolio is stable, organised, and well-managed.
Candidate Profile
The ideal candidate will:
* Possess strong knowledge of lettings compliance and current legislation
* Be calm, organised, and solution-focused
* Take ownership and act proactively
* Value quality over quantity in portfolio management
* ARLA qualification is welcomed but not essential if experience is strong
What the Role Offers
* Competitive salary of £26,500£28,500 depending on experience
* A stable, established portfolio
* A professional and supportive working environment
* Opportunity to undertake a recognised lettings qualification after 12 months service
* Potential to grow the lettings function with associated commission
* A role that emphasises high standards and professional pride
This position is focused on managing a portfolio effectively rather than managing a team.
Working Hours
* Monday Friday: 9:30 am 5:30 pm
* Occasional Saturdays: 9:00 am 4:00 pm
Location:In person, Whitley Bay
Salary:£26,500 £28,500 per year
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