• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance. • To provide day to day supervisions of the other staff. • To arrange cover for absences as required and complete rotas to ensure sufficient staffing. • Supervision of staff to ensure acceptable standard of behaviour and discipline and the allocation of appropriate duties. • Supervise and operate the Normal Operating Procedures and Emergency Action Plan and all other designated safety procedures as documented in the facility safety plans. • Hold a relevant First Aid Qualification as required by High Life Highland and carry out training in First Aid and apply where and when necessary. • Be involved in the setting up and taking down of equipment. • Deliver staff inductions and staff training where appropriate and required. • To undertake administration and reception duties as required. • To monitor the cleanliness of the facility, surroundings & equipment and carry out cleaning duties as required. • The implementation, monitoring and reviewing of safe systems of work and policies within the facility (NOP, EAP, COSHH, Risk Assessments etc). • Carry out regular maintenance checks of the building and maintain appropriate records. • Carry out routine handling and ensure safe storage of all chemicals used at the facility. • Check, monitor and record the level of stock of facility materials. • Maintain a warm, friendly approach to customers and other staff, including a high standard of customer care and helpfulness and that facility and equipment are provided in accordance with the needs of different user groups and individuals. • To carry out Health and Safety checks according to the procedures set out and to ensure that risks and defects are immediately brought to the attention of the Manager. • To carry out regular maintenances inspections in relation to building, surrounding area, equipment and maintain appropriate records. • To ensure that all written procedures are compiled with at all times. • To assist in the organisation of activity programmes and provide teaching as required by the manager. • Readiness to work altered hours, including evenings and weekends to meet the demands of the Service. • Responsibility for the security of the building ensuring opening and closing procedures are followed. • Be a key holder and be able to respond to out of hours call outs. • To wear the uniform and to ensure that all other staff comply. • To compile and retain financial and statistical information as required. • Handle and account for cash and the days takings where applicable. • To discuss and implement with the Manager any improvements or developments to the facility and service to improve effectiveness and efficiency. • Responsible for sorting out day to day problems in the absence of the Manager. • To work with the Manager preparing special projects as required. • Be able to work to tight deadlines on occasions. • Set up, monitor, review and plan training for all staff to include keeping appropriate records. • To supervise and monitor all staff within the building to ensure that they are complying with safe working practices. • To assist with the management of other facilities including pitches, pavilions and halls.