IT Support Technician - 6-Month Contract | Onsite - Cullen, Moray
Start Date: ASAP
Location: Cullen, Moray and Need own vehicle and DL
Duration: Permanent Role
Work Type: Mix of Office and Site Visits
Are you a hands-on IT Support professional looking for your next contract role in a scenic coastal location? We are currently seeking a proactive and technically skilled IT Support Technician to join our team in Cullen, Moray for a 6-month contract. You'll be supporting users onsite across hardware, software, cloud, and networking - ensuring smooth IT operations and exceptional service.
Key Responsibilities:
1. Deliver telephone, remote, and onsite IT support within agreed SLAs.
2. Diagnose and resolve hardware, software, cloud, and networking issues.
3. Perform root cause analysis via system and event logs.
4. Install and configure Servers, network hardware, and software systems.
5. Liaise with third-party providers for escalated technical issues.
Essential Skills:
6. Strong experience with Microsoft Office, Windows Server & desktop environments.
7. Good grasp of networking: TCP/IP, DNS, DHCP, VPN, routing, Switches, Firewalls.
8. Experience with Exchange, POP/IMAP, and Office email platforms.
9. Hands-on with printers, antivirus setup, and basic cybersecurity awareness.
10. Excellent diagnostic, troubleshooting, and communication skills.
11. UK Driving Licence is essential (site visits required).
Desirable (but not essential):
12. Familiarity with VOIP systems, Azure, virtualisation (VMware/Hyper-V).
13. Experience with Microsoft SQL Server and accounting software like Sage, Xero, Pegasus Opera.
Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act. For the purposes of the Conduct Regulations, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.