Rooms Division Manager - West London / Home Counties / M25 - to £35k + Bonus.
Our client is a national hotel chain operating several stunning hotels across the UK, currently looking for a Front Office Manager for their renowned 80bed 4* deluxe hotel in North West London / Hertfordshire.
The Rooms Division Manager Package / Benefits / Opportunities
* An annual salary up to £35K plus 10% Bonus + some fantastic employee benefits including:
* Excellent career development and training opportunities.
* 10% annual Bonus
* Company rooms and F&B discounts.
We are looking for an experienced and enthusiastic Front Office Manager who can lead your team of 10 to provide the very best guest experience at all times, from arrival to departure.
* You will be managing the daily operation and coordination of front office operations, setting up FO procedures to ensure a smooth shift every time, able to manage front office requests for various room types without disappointing the guest and processing all bookings via central reservations paying attention to detail.
* You will need to have experience of managing and analysing guest satisfaction levels.
* Setting of departmental objectives, policies and targe...