Job Description
Key Duties & Responsibilities
* Lead and oversee housekeeping and laundry operations, ensuring consistently high standards of cleanliness, safety and presentation throughout the hotel
* Ensure compliance with brand standards as well as health, safety and hygiene regulations across all guest and back‑of‑house areas
* Plan staffing levels, support departmental budgeting and monitor costs to ensure efficient and responsible use of resources
* Lead, motivate and develop the housekeeping team, fostering engagement, performance and continuous improvement
* Work closely with Front Office and other departments to deliver seamless guest experiences and manage feedback or service issues proactively
* Oversee inventory, linen, uniforms, amenities, equipment and supplier coordination to maintain quality and operational efficiency
* Drive continuous improvement of housekeeping standards, processes and ways of working, with a strong focus on detail, consistency and guest perception
Qualifications
How Can You Succeed in This Role
* Proven experience as Housekeeping Manager or Assistant Housekeeping Manager in the luxury hospitality segment
* Strong understanding of luxury service standards, attention to detail and guest‑centric quality expectations
* Demonstrated leadership experience managing and developing multicultural housekeeping teams
* Solid knowledge of health, hygiene and safety regulations, including best practices in luxury hotel operations
* Strong organizational and planning skills with cost awareness and budget understanding
* Excellent communication and coordination skills; ability to work closely with Front Office and operational departments
Additional Information
What You Can Expect
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
* Worldwide experience – diversity of 150 different nationalities.
* Career development opportunities full of national and international challenges.
* Wide range of training programmes to enhance your skills.
* Wellbeing initiatives, including flexible working conditions.
* Team member recognition programmes, including Memorable Dates.
* Ability to make a difference through our sustainability programme and volunteering initiatives.
* Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.