Job Description
We have an exciting opportunity for someone to improve our regulation of recreational activities on the River Thames. The team provides a front‑facing service to customers, regulates river levels through weir operation and carries out enforcement of boat registration. This role plays a key part in ensuring we are an effective regulator and maximising our income so we can re‑invest back into our waterways. The ideal person will be a strong communicator and understand how to approach regulation within a diverse community to achieve effective results.
Key Responsibilities
* Management of Health, Safety and Wellbeing for you and your team
* Targeted and routine boat patrolling
* Managing enforcement casework with associated targets and deadlines
* Providing well‑researched correspondence based on sound technical knowledge, experience and legal advice
* Advising on regulatory issues and consultations
* Working with customer representatives and professional partners
* Managing change and embedding effective ways of working
* Participating in an incident role
Experience and Skills Required
This is a front‑line operational role. You will be working on boats and around water which will require mandatory water safety training and the ability to swim.
* An effective approach to regulation
* Good time management – working to delivery timelines and reporting on results
* Good written report skills
* Following legal process
* High levels of communication skills (face to face and written correspondence)
* Working with policy and legislation
Compensation and Benefits
* Incident payments (when on standby)
* Outer London weighting (location dependant)
EEO Statement
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment.
Contact for further information: andrew.croxford@environment-agency.gov.uk
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