Business Unit: BU Special Delivery Business Line: BL Home Delivery & High Tech Target Hire Date: 2025-07-28 What You Can Expect : The duties you will be required to undertake may vary depending on the workload and shift you may be asked to work and will include (but not restricted to): Main Activities Ensure Radiation Protection Supervisor responsibilities are in place within the team and relevant qualification and training requirements are facilitated. Maintain and Enforce Radiation Procedure – including the X-ray badge reports and processing. Assist in managing the day-to-day operations of the technical warehouse operatives, making the most efficient use of resources available, both staff and space. Demonstrate a high level of accuracy for updating systems and records, reusable catalogue (FM) DEMS, Oracle & Elton etc. Assisting the team with reporting any defects or missing items to the Operations team and follow escalation process for performance issues, updating tracker reports. Liaise with the dedicated co-ordination team to ensure smooth call flow for all operations. Where applicable, escalating service and performance issues to the Operations manager. Create BOM (Bill of Materials) for new demo systems. Assist visiting customer engineers. Complete Engineering timesheets against systems / Job reference (FM). Management of managed customer tool kits, including ordering of consumables and replacement tools from suppliers. Provide safety data sheets to the Health and Safety manager for any chemical products. Managing and assisting the team keeping the Tech Centre clear, tidy, and organized. Manage and update equipment details/configurations using FM and DEMS management system. Loading & unloading procedures are followed. Constantly review processes and systems and recommend improvements and changes. Organise all activities & assign jobs accordingly for staff. Assist in the managing of stock control: goods receipt, storage, retrieval and timely picking of goods, shipment loading & transferring, document recording to include consumable orders and tracking. Ensure that stock checks and monthly and annual checks/audits are undertaken and are accurate. Investigate and report on any warehouse issues for damaged or missing stock. Implement any corrective actions that come from investigations of issues. Promote constant motivation among staff to strive for an efficient and effective warehouse. Ensure that all processes are adhered to. Performing Stock Checks and working with internal / external auditors to check and verify locations. Ensuring key performance indicators are recorded and provided upon request. Adhere to the company’s Health & Safety policy at all times. Maintain the standards of the company as defined in ISO9001 and ISO14001. In addition to your normal duties, you may be required to undertake other duties in line with the needs of the business and flexibility should be recognised as paramount to the role. You may on occasion be required to work in other Rhenus sites as workload dictates. What You Bring: Key Skills and Experience Hold or work towards RPS (Radiation Protection Supervisor) accreditation. Two years’ experience as a Senior Warehouse Operator in a high value, high tech environment is preferred. Excellent IT knowledge and warehouse systems knowledge essential. Commercially astute with direct customer service experience of working closely with customers on a regular basis. Good People Management skills. Good general level of education. Good team member who can also work on own initiative. A Flexible and can-do attitude. Good organisation and communication skills. Knowledge of Health and Safety legislation. Warehouse Admin, stock control including perpetual stock checks and reporting.