Retail Assistant/ECS (E-Cigarette Specialist) Contract Type: Permanent Contract Hours:20 Hours per week VPZ are the market-leading vape and e-cig retailer in the UK. With over 150 stores across the country, and continuing to expand across the UK, we're now looking for someone special to join us in VPZ Exeter Think you're up for the challenge? This is a fantastic opportunity for an experienced Retail Assistant to join our team in VPZ Exeter. You will be expected to work 5 days out of 7, including weekends. Applicants must be 18 years old or older. What you’ll be doing: Provide excellent customer care & advice Cash Handling Ensure stock levels are maintained accurately Increase customer retention by delivering consistently high levels of customer service Assist the manager and wider team in the day-to-day running of the store Experience you’ll bring: Experience in a customer facing environment The ability to build rapport communicate effectively Friendly and welcoming personality Willingness to learn What we can offer: VPZ is a family-run business with our head office in Edinburgh. In 10 years, we have grown from just 1 store in Leith to over 150 stores across the whole of the UK and we’re not stopping there. Our rapid growth has also seen VPZ be listed in the Virgin fast-track 100 - fastest growing Businesses consecutively in 2018 and 2019. We offer our team job stability and a host of perks: Competitive starting rate Commission structure Company pension scheme 28 days holiday entitlement Paid breaks Up to 50% Staff discount Fantastic opportunities for development and promotion ...and much, much more! We look forward to hearing from you and look forward to you joining the team! Job Type: Part-time Pay: £11.50-£12.00 per hour Expected hours: No less than 20 per week Additional pay: Bonus scheme Performance bonus Benefits: Employee discount Schedule: Monday to Friday Weekend availability Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) customer service: 1 year (preferred) Work authorisation: United Kingdom (required) Work Location: In person