Account Manager
Newcastle/Edinburgh Hybrid
Up to £55,000 depending on experience.
Are you a relationship-driven Account Manager with a passion for technology and growth? Join a fast-growing software consultancy where you’ll play a key role in shaping client partnerships and driving real business impact across a diverse portfolio.
About the Role
This is more than just account management — it’s an opportunity to own and evolve client relationships in a business that thrives on innovation. You’ll be at the heart of customer success, developing long-term strategies, unlocking growth opportunities, and ensuring exceptional delivery across every touchpoint.
What’s in It for You
* Competitive salary + discretionary bonus
* 25 days holiday + bank holidays
* Flexible working and remote options
* Contributory pension scheme
* Private healthcare (BUPA)
* Paid certifications and clear progression pathways
* Choice of MacBook Pro or Windows laptop
What You’ll Be Doing
* Build and nurture strong, lasting client relationships
* Drive account growth through strategic upselling and expansion
* Own account performance, including financials and forecasting
* Monitor client satisfaction and proactively resolve challenges
* Deliver insightful reporting to support innovation and decision-making
* Collaborate with internal teams to continuously improve service delivery
* Engage directly with clients across the UK and internationally
What We’re Looking For
* 3+ years’ experience in account management (IT or digital consultancy preferred)
* Strong commercial awareness and experience managing account performance
* Proven ability to influence stakeholders at all levels, including C-suite
* Confidence in presenting proposals and leading client discussions
* A proactive, fast-paced mindset with a focus on results
* Experience with enterprise clients (financial services, public sector, or multinational organisations is a plus)
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.