Job Title: Customer Care Coordinator Location: Bolton BL4 0AN Salary: £30,000 - £35,000 per annum Job Type: Full time, Permanent Working Hours: 38 hours per week, Mon to Thurs 07:30 to 16:00 and Fri 07:30 to 12:50 About The Company: Based in Farnworth, Bolton, Backer Heatrod are the leading manufacturer of heating elements and associated process heating equipment that's required in domestic and industrial applications. About the Role: We are looking for our next customer service superstar. Ideally with experience in a manufacturing environment we are recruiting an enthusiastic, customer driven, friendly individual who is willing to take on the challenge of supporting the business with the delivery of a new ERP system, reviewing and revising our current processes to improve efficiencies and building excellent relationships with our customers both internal and external. This is a great opportunity to join a really supportive team and add value to our business. The purpose of the role is to provide exceptional customer service and support to customers, distributors, and internal teams within a manufacturing environment. The main point of contact for customer enquiries, order processing, and after-sales support, ensuring customer satisfaction and efficient resolution of issues using our current CRM and other operating systems. Key Responsibilities: Respond promptly and professionally to customer enquiries...