At HJUK, we’re redefining recruitment in hospitality and as our business grows, we’re now looking for an Onboarding & Relationship Coordinator / Manager to join our team. Why Join HJUK? Be part of one of the fastest-growing job board platforms in the UK. Join a collaborative, supportive environment where your contributions truly make a difference. We give you the tools to succeed, with flexible working options - Full-time, part-time (3–4 days), or school hours. Benefits: • 25 days holiday 8 bank holidays • Birthday off • Hospitality reward discounts • Team lunches & incentives • Hybrid/flexible working The Role: We’re looking for a highly organised, proactive, and customer-focused individual to manage onboarding and relationships, keeping our operations running smoothly. Key Responsibilities: • Act as the first point of contact for clients and stakeholders • Manage and analyse data to support business decisions • Support planning, scheduling, and internal communication • Coordinate admin tasks and cross-team collaboration • Respond professionally via calls, emails, and WhatsApp What You’ll Bring: • Clear, confident communication skills • Strong customer service mindset • Detail-oriented and highly organised • Comfortable with data analysis and reporting • Builds strong, lasting relationships • Assertive, proactive, and a team player Desirable: • Experience in admin/coordination roles in fast-paced environments • Proficient in MS Office; knowledge of HubSpot, Salesforce, or similar CRMs • Resilient with strong problem-solving abilities HJUK is the UK’s dedicated job platform for the hospitality sector built by people who know the industry inside out. We help operators attract relevant, high-quality candidates through a specialist job board backed by real expertise, industry partnerships and personalised support.