WRK digital is proud to be working exclusively on behalf of Informa PLC as part of a large transformation which has resulted in a new technology operating model.
You will be required to be onsite 3 days per week in London.
We seek an exceptional VP of Service Management. This is a unique & exciting opportunity to work for a FTSE 50 business with true global reach.
You'll align service management with business goals, optimise service performance, deliver meaningful improvements, and establish the governance, strategy, and operating frameworks that will support Informa's technology ambitions for years to come!
Informa is open to candidates at different salary brackets and experience levels for this role.
Key Responsibilities:
* Strategic Leadership
* Enterprise Service Governance
* Integration & Orchestration
* Process & Tooling Ownership
* Service Excellence, Performance & Assurance
* Continuous Improvement
* Service Continuity & Resilience
* Leadership
Informa PLC is a heavily acquisitive business which means you will need to navigate complexity. This is a hands-on, high-impact role where you'll be required to mature the service management offering. You will have an exceptional ability to prioritise, taking a pragmatic approach you will easily be able to concentrate on matters most. You'll have outstanding communication skil...