Overview
Massage Therapist Shift Lead (Nights and Weekends) – Kingston, NY
Our brand purpose is to Elevate the Lives of the People we Touch. At Massage Heights, we believe in the healing power of touch. We believe the work of massage therapists and estheticians truly does change the world one fantastic body at a time.
Benefits
* Competitive salary
* Dental insurance
* Health insurance
* Paid time off
* Training & development
* Vision insurance
* Wellness resources
Job Summary
Work as a team and care as a family. This environment enables team members to apply their care for people while educating guests on the benefits of massage and skin therapy. Our team strives to elevate the lives of our Guests through collaboration and dedication.
Hours
* Must work Nights and Weekends (32-35 hours per week)
* Monday 3-9
* Tuesday 3-9
* Wednesday 3-9
* Friday 3-9
* Sunday 10-6
Compensation
* Starts at $50 per Service hour and increases to $70 per Service hour (Tiered growth)
* Hourly Service rate can increase to $60 per hour after the therapist is requested 70% for 2 months consistently (needs to work at least 25 service hours per week, nights and weekends)
* Hourly Service rate can increase to $70 per hour after the therapist is requested 85% for 2 months consistently (needs to work at least 25 service hours per week, nights and weekends)
* $35 per Management hour (up to 4 hours per week)
* Weekly rate $1,600-$2,450 plus gratuities
Roles & Responsibilities
* Create a positive team environment. The Massage Therapist Shift Lead roles and responsibilities include those of the Therapists.
* Directly supervise and be accountable for all aspects of back-end operations, including ongoing operations and management.
* Address and resolve all customer and team member concerns promptly.
* Create an environment that is passionate about providing guest service.
* Lead by example: achieve personal as well as team goals.
* Manage recruiting, interviewing and hiring of Massage Therapists aligned with the Lead Massage Therapist.
* Develop and manage Massage Therapist job postings. Screen, interview and assist with hiring MTs. Assess ongoing need for MT positions and continually develop a pipeline of therapists right out of school.
* Develop relationships with local MT schools. Represent at job fairs and nurture relationships to build a pipeline of therapists.
* Coach team members to achieve peak performance.
* Support Massage Therapists with bi-monthly team meetings to review retreat focus and growth areas.
* Support MT onboarding, including setting up system access and updates.
* Perform training for new employees and assess training for all MTs, including corporate policies and procedures.
* Train therapists on existing and upcoming Elevations; integrate into monthly meetings as appropriate.
* Implement creative skill training ideas.
Qualifications
* Minimum 2 years of management/lead experience
* Highly motivated team-player with excellent interpersonal and communication skills
* Strong leadership and organizational skills
* People oriented with strong customer service and public relations skills
* Proven track record in achieving sales and service goals
* Working knowledge of computers and standard software
* Available to work varied hours/weekends, evenings, holidays, etc.
* Experience in training, coaching, and conflict resolution a plus
* Comply with local and state licensing laws and regulations
* Carry personal liability insurance
* Hold current New York state license to practice massage therapy
* Be guest service oriented and able to communicate effectively with guests
* Capable of at least deep tissue, Swedish and maternity massage modalities
* Be a team player
* Believe in regular massage therapy as part of a healthy lifestyle
* Pass background check
* Note: Set up 4 hours of Management time available possibly 30 or 60 minutes spread over 4 shifts. Management hours are compensated at $35 per hour.
Why work at Massage Heights?
We are a team. Join our family. Benefits include well-being on many levels, opportunities to grow and prosper. Continued Education Opportunities. Elevate Lives. Competitive pay. It’s natural for us. We work for a company that cares about the community and the planet. Take the Next Step, Elevate Your Career. Compensation: $1,600.00 - $2,450.00 per week.
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