Company Overview
Sign Solutions, founded in 1998, provides interpreting and translation services to the Deaf community across the UK.
Company Description
Our mission is 'To provide access and combat inequality by enabling people of different languages, cultures and communities to talk to each other' and we do this through our range of non‑spoken services, contributing to breaking down communication barriers for Deaf people.
Our services include face‑to‑face and pre‑booked video interpreting, Deaf Awareness Training, Access to Work support for Deaf employees, BSL translations, and our on‑demand video interpreting platform, InterpretersLive!, a service providing instant communication between Deaf and hearing people through qualified British Sign Language interpreters, 24 hours a day, 7 days a week.
As an organisation with over 27 years of experience, we aim to incorporate our values into our everyday work.
Values
* Empower Deaf People
* Provide Innovative Solutions
* Deliver the highest quality services
* Be responsive to our customers
* Value customer satisfaction
We are a growing organisation that is full of passionate people wanting to make a difference. If you believe you can bring enthusiasm, tenacity, and a professional approach to work, we encourage you to apply for a role with us today! Applicants must be UK residents and by the start of employment and have permission to work in the UK. In addition, you are required to hold or undertake an enhanced DBS check for this role.
Equal Opportunity
Sign Solutions is proud to be an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and welcome diversity in our workforce. We warmly encourage applications from individuals of diverse backgrounds, including but not limited to race, gender, age, sexual orientation, disability, and veteran status. If you require any adjustments during the application process, please do not hesitate to contact our recruitment team for assistance.
Job Description
About the Role
To provide BSL interpreting both face to face and remotely, predominately working within the medical sector supporting Mental Health Trusts and organisations. In addition you may be required to work with a broad range of clients in the private and public sector, as well as individual Deaf clients. Opportunity to also work on InterpretersLive! service on pre‑booked and on‑demand assignments. This role will be based in the Manchester/North West area.
Responsibilities
* To undertake face to face interpreting assignments
* To undertake video interpreting assignments
* To deliver high quality BSL/English interpreting services to all clients
* To report to Head Interpreter and Line Manager
* To maintain CPD
* To abide by NRCPD code of conduct
* To work well within the interpreting team
Qualifications
* NRCPD registration RSLI
* Enhanced DBS
* Experience working in mental health settings
* A full driving licence is essential
Benefits
* 20-25 days holiday plus bank holidays (Full Time Equivalent)
* Pension scheme
* NRCPD registration fees
* Training and CPD
* DBS Renewal
* Relocation packages available
* Attendance bonus scheme
* Health and Wellbeing schemes
* Wellbeing Accreditations
* Policies to include Mental Health, Menopause and more
* Employee Assistance Programme / Cash Plan
* Access to discounts from hundreds of leading retailers
* Access to mental health specialist support
* Birthday celebrations/gifts
* Team events
* Occupational Sick Pay (OSP) and (SSP)
* Flexible contracts available
* Work for an established company with 25 years in the industry
* Supportive and flexible employer
* Disability Confident Leader
* Good Business Charter Accredited
* And more!
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