Who are Pobl Group? Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Our Care team provides registered care services throughout South Wales at dozens of locations and for a wide range of customers. Pobl means ‘People’ and people really are at the heart of everything we do. We support some truly amazing people to live positive, independent lives in their own home and help get them where they want to be in life. What is the role? New Road is a unique and vibrant house with 4 adults with varying levels of independence, mental health needs. Our aim is to empower individuals to develop and maintain essential life skills, enabling them to live with greater independence, confidence, and dignity. What You’ll Be Doing You’ll play a key role in supporting individuals to grow and thrive. Your responsibilities will include: Encourage engagement in community services, wellbeing, and leisure activities Support access to education, training, and employment at a suitable pace Provide trauma-informed, emotionally aware support during distress Deliver sensitive suicide prevention and promote recovery-focused safety Assist with cooking, household routines, and independent living skills Support community participation and attendance at local groups Offer companionship and meaningful, wellbeing-focused conversations Complete documentation and paperwork accurately and on time Help individuals manage finances and budgeting Administer medication safely in line with guidelines Promote fun, inclusion, and creativity through activities Collaborate with the team, sharing ideas and new approaches Provide digital (computer-based) administrative support What skills and experience do you need? Experience working with people or customers Experience working as part of a team Literacy and numeracy skills IT skills Experience working with vulnerable individuals, particularly those with mental health needs or learning disabilities, is desirable but not essential. We provide full training and ongoing development to support your success in the role. For full details of the role and skills required please see the Job Description attached. What are the pay and benefits? An hourly rate of £12.75 making the annual salary £24,531 (FTE) 26 days (pro rata) holiday entitlement plus Bank holidays Pension scheme Sick Pay (after qualifying period) Colleague Referral Scheme (£250 per referral) Time for Talking – a free counselling service Health Cash Plan Savings Scheme Electric Vehicle Lease Schemes Cycle to work scheme Eyecare plan Give as You Earn charity donation scheme Gym and shopping discounts Training and progression opportunities – including QCF Level 3 training to qualify you as a Support Worker. FREDIE At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now. What do you need to do now? If you’re ready to be a Difference Maker, apply now with your CV and contact details. We review applications continuously and may close this vacancy early if we find the right candidate. Don’t miss the chance to start your journey with Pobl today! If you would like any support with your application or wish to discuss any adjustments you may require during the application process, please contact 0300 3735262 and quote the job number 509421 Interviews will be held in Pobl House, Swansea on 4 th November 2025