Deputy Manager - Human Resources
📍 Harrow, London (Office-based)
🕘 Monday to Friday
🏦 International Bank
The Role
A well-established international bank is seeking an experienced Deputy Manager - Human Resources to join its UK HR team. Acting as a key HR Business Partner, you will take ownership of end-to-end HR activities and provide expert people and compliance support within a regulated banking environment.
This is a fully office-based role in Harrow, working closely with senior stakeholders and line managers.
Key Responsibilities
Act as first point of contact for all employee relations matters, including grievances, disciplinaries, capability, PIPs, redundancy, flexible working, and ACAS/tribunal cases.
Provide advice to managers on performance management, absence management, succession planning, and employee development.
Manage the full employee lifecycle, including recruitment, onboarding, contracts, and terminations.
Ensure compliance with UK employment law, internal policies, and banking regulatory requirements.
Lead annual SMCR/FNP processes for SMF, Certified Persons, and eligible employees.
Prepare payroll inputs, reconcile payroll, review HMRC demands, and liaise with payroll providers.
Act as HRIS Super Admin and oversee employee benefits (PMI, Life Assurance, EAP, R&R).
Develop the annual Training & Learning Plan and manage the performance management cycle.
Support workforce planning, budgeting, and HR reporting to senior management, regulators, and auditors.
Review and update HR policies and the Employee Handbook.
Identify people-related risks and support continuous improvement initiatives.
Skills & Experience
Strong experience in UK Employment Law and Employee Relations.
Proven HR Business Partner background, ideally within banking or financial services.
Knowledge of HR compliance, SMCR, payroll oversight, and benefits administration.
Excellent communication, stakeholder management, and organisational skills.
High level of integrity and confidentiality.
Strong Microsoft Office and HR systems experience.
CIPD Level 5 or above (preferred).
Personal Attributes
Employee-focused, resilient, and detail-oriented.
Able to self-manage and work with minimal supervision.
Collaborative and professional approach.
Equal Opportunities
The organisation is committed to equality, diversity, and inclusion. Reasonable adjustments will be considered in line with legislation