Salary: £25,235 - £27,500 per annum Location: Ashleigh Centre, Whitmore Way. Basildon SS14 2NN Contract: Permanent Full-Time, 37 hours per week Shifts: between 7am – 8pm Do you pride yourself on having exceptional organisation skills? Are you able to work under pressure, resolving queries effectively and efficiently? Apply now to work in a team that make a difference every day to their local community. About You ECL are looking for a Resource Planner to join our South West team on a permanent basis. Based in our Ashleigh hub, you’ll be integral in scheduling and managing rotas for our care staff, ensuring that all customers receive the best service possible. This role would suit an individual who enjoys working in a fast paced, reactive environment. You will constantly be reviewing, allocating and revising rotas based on the needs of the service, as well as, dealing with urgent requests resulting in rota to be changed at short notice. To succeed in this role, you need: A full driving license and use of vehicle for work purposes A good understanding of resource planning, allocating and scheduling calls A comprehensive geographical knowledge of the North Essex area Strong IT skills Experience of working with a variety of electronic systems Exceptional communication skills and customer service Excellent organisational skills The ability to use your own initiative and resolve queries quickly and effectively and work well under pressure. Experience of dealing with sensitive data and an understanding of Information Governance/Data Protection Experience of working in a care environment would be advantageous to your application. What we can offer you: £500 new starter bonus* 45p paid per mile tax-free Up to 32 days annual leave a year (inclusive of bank holidays) Fully paid induction and training with ongoing support Career development opportunities with access to paid for qualifications Annual salary reviews Annual performance-related bonus Company pension - Enhanced contributory NEST scheme - we contribute up to 6% Healthcare support scheme via Healthshield paid for by ECL Employee Loyalty Scheme with long service awards Enhanced employee referral program - earn up to £1500 for referring a friend Employee Assistance Programme available 24/7 Access to Blue Light Card Mental health first aiders in every service Reimbursement of professional membership related to your role Take the next step in your career and become part of the ECL team. About Us At ECL, we offer care and support to thousands of people to live safely and independently within their own homes and local communities in South East England. We provide high quality social care services in Essex, London Borough of Havering, London Borough of Barking & Dagenham and West Sussex aimed at wellbeing, prevention and increasing independence. We are an equal opportunities employer and positively encourage applications from suitable candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are proud to be part of the Disability Confident scheme which helps to employ, support and promote disabled people in the workplace. ECL does not hold a visa sponsor licence therefore, applicants who do not have the right to work in the UK, and/or require visa sponsorship in order to continue working in the UK, cannot be considered for this role. INDSR