At Thames Water, every drop matters.
As our Abstraction Operations Manager, you’ll play a vital role in keeping London’s water flowing by leading the operation and maintenance of our West London abstraction assets. This is a role where your decisions directly support resilient water supplies for millions of customers, while protecting the environment and meeting our regulatory commitments.
What you’ll be doing
* Leading and supporting a team of technicians, creating a positive, safe and high‑performing working environment
* Planning and coordinating maintenance and statutory inspections, working closely with planning teams to deliver week‑by‑week activity
* Acting as a key decision maker for the operation of the West London raw water system, ensuring a reliable supply to water treatment works
* Managing relationships with internal teams and external regulators to ensure compliance with abstraction licences and regulations
* Owning health and safety across sites, proactively identifying and addressing risks to protect people and assets
* Acting as Controller of Premises for abstraction sites, ensuring they are safe, secure and resilient
* Managing operational budgets and contributing to investment decisions that support long‑term system performance
What we’re looking for
Essential skills and experience
* Experience leading and motivating teams in an operational or field‑based environment
* A good understanding of health and safety responsibilities and safe working practices
* Confidence managing stakeholders and maintaining effective working relationships
* A full, valid UK driving licence, with the ability to travel between sites
Technical skills
* Good IT skills, with the confidence to work with digital systems (training will be provided)
Desirable
* Experience in the water industry or a regulated, asset‑intensive environment
* Experience managing operational or capital budgets
* Familiarity with complex physical assets and how they are maintained
What’s in it for you
* Competitive salary of £40,000–£50,000 per annum, depending on skills and experience
* The opportunity to lead work that protects essential water supplies for London
* Ongoing training and development to support your career progression
* A supportive team culture focused on safety, respect and continuous improvement
* A competitive benefits package
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