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The post holder may be required to work from other office locations in Sefton.
Hours: 21 hours
Location: Southport, Sefton, Merseyside
Pension: 7% (If you pay at least 1% salary contribution into the stakeholder scheme we will top this up to the required 8%)
We’re looking for a confident and motivated individual to join our team as a Training and Support Officer. This rewarding role offers the chance to make a real impact by supporting volunteer development and helping to maintain high-quality advice delivery across our service. It’s well suited to someone with a solid background in advice work and proven experience in mentoring or training others, who is passionate about learning and committed to fostering growth within a supportive, client-focused environment.
The purpose of the job is to develop, deliver, and coordinate training and mentoring for advisers and volunteers, while supporting the day-to-day running of advice sessions. You will ensure all team members are confident, capable, and meet Citizens Advice standards, while also stepping into advice roles when needed.
What we offer to our staff
* A contribution of 7% of your salary into a Stakeholder Pension
* Development and training
* Cycle to work scheme
Application is by CV and the completion of an online application form.For an application pack and application form go to our website via the apply button.
Please note: Closing date for applications: 12pm Monday 7 th July 2025
Interviews: TBC
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
* Industries
Non-profit Organizations
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