Membership & Ticketing Assistant
Vacancies
Job Introduction
Do you like sales? Do you like working in a fast-paced environment? Do you enjoy working as part of a team? Do you have good written and verbal communication skills?
Tate is looking for a Membership & Ticketing Assistant to join our team. If this sounds like you and you would really like the chance to create positive experiences for our customers, then this is the job for you.
Our Membership and Ticketing Services (MTS) operate seven days a week, including some evenings. We have the largest membership scheme of its type in Europe and are very proud of the service we offer.
Responsibilities
As a Membership and Ticketing Services Assistant you will work on the ticket desks and in our contact centre, confidently selling tickets, membership and related products, building customer relationships and delivering high-quality service and information that people enjoy discussing whether face to face, over the phone or via email. The role can be busy and will challenge you at times, but we are a friendly team who share ideas and support each other.
Qualifications
Good written and verbal communication skills. Experience in sales or customer service is advantageous.
EEO Statement
Tate aims to attract and retain talented people from all backgrounds. We particularly encourage applications from black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the cultural sector.
Job Details
* Salary: £24,307 per annum (pro‑rate to the full‑time equivalent of £30,384)
* Frequency: Monthly – Salaried
* Working Hours: 28.8
* Job Reference: TG34309698
* Contract Type: Fixed Term – Part Time
* Closing Date: 24 May 2026
* Job Category: Visitor Experience
* Business Unit: Galleries
* Location: Tate Modern and Tate Britain, United Kingdom
#J-18808-Ljbffr