Principal Product Specialist – Unified Supply Chain Schedule
Location: Cambridge, United Kingdom (Hybrid)
Employment Type: Full time
Overview: We are seeking a Principal Product Specialist to join the AVEVA Unified Supply Chain (USC) Schedule R&D team. This role is hands‑on, requiring deep Oil & Gas supply chain expertise and a passion for using technology to solve real‑world challenges. You will work closely with customers and the product development team to ensure the scheduling product meets user needs. Most interactions are online; occasional travel (4–8 times per year) is required for workshops and visits.
Key Responsibilities
* Represent customer challenges and user perspective to R&D members, embedding domain expertise in development work utilising the jobs‑to‑be‑done framework.
* Maintain a deep understanding of customer needs, workflows and opportunities for improvement.
* Participate in User Group Meetings and industry forums, showcasing product direction and building trusted relationships.
* Understand implementation, adoption patterns of operational software and competitive landscape.
* Build expertise in the CONNECT platform and its services in relation to scheduling.
* Foster a collaborative, positive team environment encouraging shared ownership.
* Support prioritisation of development work, providing updates on customer engagements.
* Contribute to product design workshops and scoping sessions; capture and document requirements and goals, prototype user workflows for the next‑generation solution.
* Collaborate with product leadership to influence AVEVA Scheduling roadmap decisions.
* Propose workflow and experience improvements, using proof‑of‑concepts and prototypes.
* Define measurable success indicators and lead rapid iteration of design/implementation with user feedback.
* Monitor emerging technologies relevant to scheduling of supply chains.
* Lead and document outcomes from discovery sessions with customers, R&D and internal experts.
* Deliver compelling customer demos involving multiple digital products.
* Support customer onboarding and feedback gathering.
* Assist Sales, Pre‑Sales, Project and Product Management with RFIs/RFPs.
* Share knowledge internally to upskill colleagues and onboard new team members.
Essential Requirements
* Extensive hands‑on experience in the Oil & Gas supply chain, with focus on customer jobs‑to‑be‑done; understanding of plant ERP, IT and OT systems and plant‑level collaboration practices.
* Proficiency with simulation, scheduling and digital tools used in downstream operations and workflow practices.
* Proven experience guiding R&D teams to deliver product and customer goals, ideally in an agile environment.
* Curiosity and adaptability to evolving industry trends, with agility to adjust focus and priorities as the market changes.
* Strong collaboration and stakeholder engagement skills across technical and business contexts.
* Excellent presentation and stakeholder engagement skills.
Desired Skills And Competencies
* Familiarity with AVEVA’s Unified Supply Chain.
* Familiarity with industrial data platforms, including CONNECT.
Benefits
UK Benefits: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program. Benefits may vary by country.
Equal Opportunity Statement
AVEVA is an Equal Opportunity Employer. We are committed to an inclusive culture and provide reasonable accommodation to applicants with disabilities.
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