Riverside Polestar based at the Meadowhall Shopping centre are recruiting for an ambitious and experienced Polestar Retail Specialist/ Customer Service Assistant to join our hard-working and friendly team on site. You will work alongside our passionate team to provide customers a first class customer service experience. This vacancy is for 14 hours per week and is weekend work.
We are Polestar. We are detail obsessed, performance focussed and determined to make the most advanced and exciting electric cars the world has ever seen! In the world of EV we like to lead the space! We blaze our own trail, one without compromise. We are building a brand new team of like minded people who are friendly and fun to work with. Our Polestar Space Manager Mike is very supportive and passionate about your future here with us. Fun fact Mike had no moto-trade experience prior to working at Polestar and came from a high-end retail background!
The training is so well thought out with our personal training platforms, interactive webinars, and our buddy system that a person with absolutely no car knowledge can transition easily into the role.
* Communicating with customers in a friendly and polite manner via email, telephone and in person
* As a Polestar Retail Specialist, you will act as a brand ambassador, providing a truly immersive, educational, and thrilling experience to our customers.
* It will be your mission to ensure that every one of our customers leaves our space with unforgettable memories.
* Arranging and accompanying customers on test drives
* Completing mandatory paperwork and processes as required
* Become a true ambassador of the sales process, driving forwards all enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised
The ideal candidate will have strong communication skills, a dedication to flawless customer service and will be passionate about the motor trade industry. Having lots of enthusiasm, drive and motivation is key to consistently achieve fantastic results.
You will dazzle our customers with your passion for the brand, and in-depth knowledge of our range of vehicles, guiding them through the specifications – remember this is not a sales site/role, this is an innovative space where we share our knowledge of the amazing vehicles with the potential customers!
You will need to hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market!
Job Types: Part-time, Permanent
Salary: From £10.50 per hour
Expected hours: No less than 14 per week
* Company pension
* Sick pay
Schedule:
Education:
* GCSE or equivalent (preferred)
Experience:
* Retail sales: 1 year (preferred)
* customer service: 1 year (preferred)
Licence/Certification:
* Driving Licence (required)
Ability to Commute:
* Sheffield (required)
Ability to Relocate:
* Sheffield: Relocate before starting work (required)
Company Number: 01647975
VAT Number 715971613
Riverside Motors (Doncaster) Ltd, Riverside Motors (Hull) Ltd, Riverside Hull Ltd, Riverside Wakefield Ltd & Riverside Motors (Wakefield) Ltd are appointed representatives of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker, not a lender. We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered. All finance applications are subject to status, terms, and conditions apply, UK residents only, 18s or over, Guarantees may be required. Data Protection No: Z5997812
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