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Registration officer

West Bromwich
Permanent
Somerset Council
Registration officer
€13,115 a month
Posted: 21h ago
Offer description

Overview

You will be based across the North Somerset and Bridgwater Offices, usually Weston Registration Office and Bridgwater Office. You may be required to travel between other registration offices in the North Somerset and Somerset areas at short notice, so the ability to travel is essential.

Annualised hours - 16 hours per week (will definitely include Mondays, Thursdays and Fridays primarily between 08:30-17:00).

The salary for this role is Grade 12, ranging from £12,366 to £13,864 per annum for 16 hours per week (this equates to £14.82 to £16.62 per hour).

28 days annual leave (pro rata for part time). Permanent contract. The role requires some weekend working, including Bank Holidays. You will receive a rota in advance to enable you to plan ahead.

You will be responsible for delivering key life events for the residents of North Somerset and Somerset.


What will I be doing?

This role may not be what you expect; the work of a Registration Officer can be varied and sometimes challenging but also very rewarding. In any one day you can expect to carry out a variety of registration duties from births, deaths, marriages, and civil partnerships through to Welcome ceremonies, still birth registrations and death-bed weddings. It requires you to be methodical and follow legal procedures.

We are looking to recruit a Part-time Registration Officer. You will be expected to work flexibly across varying days and offices (although your shifts will be agreed on a monthly basis) and may work across our teams in other areas of the county. You will need to have the ability to travel around the county on occasion.

* You will need to enjoy working with members of the public and have a desire to deliver as positive an experience as possible at key events in their lives, with a high degree of professionalism.
* You need to possess excellent communication skills both verbal and written, proficient all-round IT skills including a good working knowledge of Microsoft Office applications.
* You will need to be able to work effectively in a team environment, consistently, and collaboratively across various teams and locations.
* You will need to possess effective personal organisational skills and the ability to balance conflicting priorities whilst maintaining accountability for your own workload.


Experience and qualifications

We offer ongoing support, training and guidance to help you be the best you can be. It will really help if you:

* are customer focused and have a desire to deliver a positive experience at key events in people’s lives. This requires a high degree of professionalism and accuracy
* possess excellent communication skills both verbal and written, proficient all-round IT skills including a good working knowledge of Microsoft Office applications.
* hold Grades 9-4 (A*-C/Level 4) in English and Maths or Functional Skills Level 2 in English and Maths or equivalent


Diversity, inclusion and contact

We’re proud to be here for the people of North Somerset/Somerset. We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can contact the hiring manager for a chat if there’s anything you want to talk about before you apply.


What’s in it for me?

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset. We offer great training and development opportunities, with supportive management. We have some fantastic employee benefits available:

* We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
* Generous annual leave allowance, with the opportunity to purchase additional leave
* Staff discounts in gyms.
* Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
* Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
* A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
* My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more


Other information

The salary for this role is Grade 12, ranging from £12,366 to £13,864 per annum for 16 hours per week (this equates to £14.82 to £16.62 per hour). Hours will be allocated on an annualised basis.

For an informal chat about the role, you can contact Gemma Bradley, Registration Office Manager, via gemma.bradley@somerset.gov.uk.

Interviews will be held w/c 2nd March 2026 with anticipated start date, subject to pre-employment checks, of 6th April 2026.

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.


DBS

This role requires a criminal background check via the Disclosure procedure.

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