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Castlefield Recruitment are currently recruiting a NeighbourhoodAssistant for a housing association based in Merseyside. The role is an initial 3month interimcontract and paying £17 - £20 per hour via umbrella agency
The role:
* Be the first point of contact for any housing related queries
* Support the delivery of housing and compliance services, including building and estates maintenance
* Provide additional support to tenants when required to help sustain tenancies
* Conduct health and safety checks and risk assessments
The person:
* Experience of working within social housing
* Good understanding of rent processes
* Able to deal with difficult customer queries/complaints and diffuse situations
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