This is an excellent opportunity to join this expanding group as a 3rd Line Support Engineer
This is a fantastic opportunity to progress a career and grow with a well-established organisation who have an organic and encouraging approach to all of their employee's success.
If you are an experienced and proactive Network Systems Engineer with a strong background in virtualisation, cloud technologies, and Microsoft server environments, this could be the ideal opportunity for you. You'll have hands-on experience with technologies such as Windows Server, Active Directory, Azure, Exchange Online/O365, as well as Dell/EMC SANs and SonicWall. You’ll be confident managing day-to-day network support, troubleshooting complex issues, and working across multiple configurations in a fast-paced environment. You’ll also be comfortable planning and implementing system upgrades and collaborating with technical teams to deliver efficient, secure, and scalable solutions. Monday to Friday, 8:30am – 5:00pm
Pension
~3% employer contribution, 4% employee contribution, 1% tax relief, pensions advisor to visit the site twice a year
All employees are entitled to the Health Assured Employee Assistance Programme from day one, providing a free 24hr confidential helpline on various issues.
On completion of the 6-month probationary period, healthcare cash plan is available
Holiday Entitlement
~23 days holiday plus 8 statutory bank holidays. After 3 years’ service this increases to 24 days plus BH and at 6 years’ service it increases again to a maximum of 25 days plus BH.
~ After completing 6-month probationary period, all employees are entitled to up to 5 days unpaid annual leave in addition to their paid allowance. This is pro-rata in the first part year, following probation.
Life Assurance
~Free onsite parking
Some travel for installation or upgrades will be required
Configuring and managing Microsoft Windows domain and Hyper-V virtualization environments
Developing and maintaining Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration
Diagnosing and troubleshooting problems with the virtualisation environment, including Microsoft and Linux operating systems
Maintaining Dell server environment across multiple locations
Providing 3rd-level support to Helpdesk engineers
Leading the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate
Developing and analysing highly complex system standards, thresholds, and recommendations to maximize system performance
Conducting capacity planning reviews with management and approving capacity plans formulated by less experienced personnel
Monitoring server backups and network uptime maintenance and providing appropriate recommendations when required
Coordinating proposals and work estimates involving various system administration projects and solutions with business development personnel
Designing and implementing secure systems, network policies and procedures, and providing technical guidance to the team.
Experienced with Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration and troubleshooting
CCNA certification
IT Security Protocols Mastery
Expertise in network data centre environments
A copy of your passport, birth certificate and NI number will be required, as part of your interview process.