Job Summary
We are seeking a detail-oriented and organised Order Processor to join our dynamic team. The successful candidate will play a crucial role in managing customer orders, ensuring accuracy and efficiency in processing. This position requires strong administrative skills and the ability to work collaboratively within a small team environment.
Responsibilities
* Process customer orders accurately and efficiently using our order management system.
* Maintain up-to-date records of all orders, ensuring data integrity through meticulous data entry.
* Communicate effectively with customers via phone and email, providing excellent service and support.
* Collaborate with production and drivers to resolve order discrepancies and fulfil customer requests.
* Utilise Microsoft Office applications for documentation and reporting purposes.
* Assist with clerical tasks, including filing, typing, and general office duties as needed.
* Receiving visitors at front desk.
* Occasionally handling cash payments.
Qualifications
* Previous office experience is essential; administrative experience is highly desirable.
* Proficient computer skills, including familiarity with Microsoft Office Suite (Word, Excel, Outlook).
* Good typing skills with a focus on accuracy and attention to detail.
* Excellent phone etiquette with the ability to communicate clearly and professionally.
* Exceptional organisational skills to manage multiple tasks effectively.
* Experience with data entry and clerical duties is advantageous.
* Training will be provided as necessary. If you are an enthusiastic individual with a passion for organisation and customer service, we encourage you to apply for this exciting opportunity as an Order Processor.
Hours of work are Monday-Friday on the below times.
Monday-9.30am-4pm
Tuesday- 7am- 4pm
Wednesday - 9.30am - 4pm
Thursday am - 6pm
Friday - 9.30am-3pm
These hours are negotiable and include a daily 30 minute paid break.
Please contact Stephen on for more info.
Job Types: Full-time, Permanent
Pay: £12.50 per hour
Expected hours: 35 per week
Benefits:
* Company pension
* Discounted or free food
* Free parking
* On-site parking
Ability to commute/relocate:
* Belfast BT6 9SR: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Administrative: 1 year (preferred)
Language:
* English (required)
Work Location: In person