Job Description
DwyerOmega - Cadishead Office
Sales Support Administrator - Italian Speaker
We are looking for a fluent Italian-speaking Sales Support Administrator to join our growing EMEA team. This is a fantastic opportunity for a customer-focused professional who thrives in a fast-paced, high-performance environment and wants to play a key role in driving sales and delivering exceptional service.
DwyerOmega is a global leader in precision sensing, monitoring, and control technologies. Our portfolio spans pressure, temperature, flow, level, humidity, and gas detection solutions serving industrial processing, building services, life sciences, utilities, manufacturing, and energy markets worldwide.
About the Role
As a Sales Support Administrator, you will be at the heart of our customer operations, supporting sales growth across the EMEA region. You will manage customer enquiries, process orders, and provide timely, accurate information, ensuring a seamless experience from enquiry to delivery.
What You’ll Be Doing
* Managing customer interactions via phone, email, and CRM systems
* Processing orders and handling straightforward quotations
* Following up on quotes to maximise conversion and secure business
* Liaising with Sales Engineers to respond to product enquiries
* Coordinating orders end-to-end to ensure on-time, in-full delivery
* Creating pro forma invoices and supporting payment follow-ups
* Maintaining accurate customer data in CRM and ERP systems
* Supporting key accounts and contributing to regional sales targets
What We’re Looking For
* Fluent Italian AND English (essential)
* Experience in a sales support, customer service, or order processing role (3–5 years preferred)
* Strong communication skills with a professional and customer-first mindset
* Ability to multitask and prioritise in a fast-paced environment
* Experience with CRM/ERP systems (Salesforce desirable)
* Proficiency in Microsoft Office, especially Excel
* A proactive, team-oriented approach with a drive to exceed targets
Why Join Us?
* Be part of a collaborative, international team
* Work in a role that directly impacts customer satisfaction and business growth
* Develop your career within a supportive and high-performing environment
If you’re a fluent Italian speaker with a passion for customer service and sales support, we’d love to hear from you.