Purpose
:
To support the smooth running of Academy football activities, with a strong focus on match day operations across both training venues.
The Role:
1. Support match day operations across all age groups, including evenings and weekends.
2. Work collaboratively with security, safeguarding, grounds staff, facilities, and cleaning teams to ensure high standards are maintained.
3. Prepare changing rooms and communicate pitch allocations clearly.
4. Welcome visiting teams, match officials, families, and guests.
5. Direct spectators to pitches, toilets, family areas, and refreshment points.
6. Monitor scout and agent attendance and assist with pitch inspections when required.
7. Ensure all players, parents, and spectators follow the Academy’s Code of Conduct.
8. Report any incidents or concerns to the Academy Operations team.
9. Carry out other reasonable duties as required to support Academy operations.
Additional Expectations:
10. Maintain up-to-date Safeguarding and DBS certification in line with club policy.
11. Adhere to all Manchester United policies, especially those relating to safeguarding and equality.
12. Report any serious concerns directly to the Academy Operations team.
13. Communicate effectively with staff, players, and parents.
14. Work independently and as part of a team with a flexible and professional approach.
15. Be available to work at both Carrington and Salford venues.