Location: Belfast, The Boat Hours: 37.5 hours per week Salary: £25,000 - £28,000 OTE: £31,000 - £34,000 Annual Leave: 36 days (including public holidays) Staffline Recruitment Ireland is seeking a proactive and organised Key Account Specialist to support the delivery of a key client contract. This role combines account management, recruitment coordination and compliance oversight, making it ideal for someone with recruitment, workforce or client services experience who thrives in a structured, KPI-driven environment. Benefits £25,000 - £28,000 base salary OTE £31,000 - £34,000 36 days annual leave Private healthcare Pension & life assurance Career progression opportunities The Role You will support the Branch Manager in delivering high-quality recruitment and workforce solutions while ensuring service excellence, compliance and profitability. Recruitment & Delivery Source and recruit candidates to meet client requirements Interview, register and onboard workers Ensure full compliance (Eligibility to Work, AWR, EAA, GLAA where applicable) Deliver client-specific inductions/training where required Client Management Deliver service against agreed SLAs Support manpower planning and workforce reporting Conduct service reviews and satisfaction surveys Respond to client feedback and resolve issues promptly Worker & Compliance Support Maintain accurate worker records Ensure payroll accuracy and coordinate payroll clinics Provide guidance on absence and performance matters Complete audits and ensure legal and ethical compliance Essential Criteria Minimum 6 months' experience in recruitment or account management Strong administration and IT skills Excellent communication and relationship-building ability GCSE English and Maths (or equivalent) Ability to work in a fast-paced, target-driven environment Desirable: Experience in disciplinary/grievance meetings or workforce coordination. Apply Now If you are looking to progress your career in account management, recruitment or workforce coordination, apply today via our online portal. Early applications are encouraged. Skills: recruitment account manage administration skilled GCSE Benefits: OTE £31-34k