Location: Telford Job Type: Contract Industry: Digital Workspace Job reference: BBBH436042_1774947048 Posted: 2 days ago
Content Designer -
Rate: £460
Clearance Required: BPSS
Duration: 6 months
Location: Telford OR Worthing - hybrid - 2 days on site
1. This role is to support a new 'digital-design' team being set up to work alongside a larger, established digital forms delivery team.
2. It is to digitise up to eight forms that are currently print & post.
3. Digital - Digital Forms New Delivery Model (Migrate and Con improve)
4. Because of the tight timescales this team will need to get up to speed quicky - with lots of support from embedded people in the area to work on 8 forms (digital journeys) at the same time.=
5. The Digital Forms are designed & delivered using GDS design standards & patterns but not with the full digital service GDS livecycle. So the team need to be able to make their own judgements on the right design, collaborate very actively with the client stakeholders and know when the journeys are 'good enough'. So this team will require people confident in digital GDS design standards but also able to work (with support) to deliver flexibly.
6. This is a pivotal role that will help people in their everyday lives. You will be responsible for writing the content that will help users manage their interactions with government departments through digital services. The material that you develop will cover a wide range of topics and users, so you will need to be user-focused and know how to write with the user in mind.
7. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods.
8. Work collaboratively with user researchers, interaction designers, service designers and performance analysts as well as with software developers, policy and legal teams -Write high quality content for the clients new digital services that will encourage people To use them -Take complex language and processes and make them simple To understand -Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors such as changes To policy, legislation, technology or user requirements.