Job Description
Contract: Full time, permanent
Team: CEEN Shared Services
Office Location: 7th floor, Saville House, 74-90 Savile Street, Sheffield S4 7UD, United Kingdom
The role:
The Immigration Coordinator helps to provide exceptional levels of business support to a wide range of clients by supporting Fragomen’s offices in an administrative capacity. They are exposed to a full range of immigration processes and administrative tasks.
1. Save and upload government decisions onto Fragomen’s database
2. Draft emails to provide updates on all immigration matters
3. Contact third party authorities by email
4. Maintain Fragomen’s database and ensure client folders are up to date
5. Participate in any additional projects as required
The team:
The CEEN Shared Services team in Sheffield support our offices based in Sheffield, Frankfurt, and South Africa. They are an extremely friendly and supportive team to join with people of all ages and backgrounds.
What we are looking for:
6. Strong administrative and data entry skills, this can be taken from either previous work experience or educational background
7. Ability to work flexibly and accurately in a fast-paced environment
8. Uses communication skills to influence and achieve objective
9. Be confident in written communication with government authorities
10. Demonstrate exceptional planning and time management skills with an ability to multi-task
11. Be proactive and able to act under instruction with limited supervision
12. Ability to plan workload, meet deadlines and priorities
13. Comfortable working in a team with excellent communication skills
14. Ensures work completed is accurate, to a high quality and follows standard layouts
15. Completes tasks within agreed timeframes and in line with expectations
16. Ability to work towards and complete workload in line with set targets
17. Demonstrates proficiency in word processing, Internet, and email systems
What we offer:
A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our workforce at Fragomen, and we are fully committed to providing equal opportunities.
At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our UK offerings include:
18. Competitive Salary: We offer salaries that reflect your skills and experience
19. Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms
20. Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources
21. Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution
22. Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave
23. Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)
24. Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need
What to expect:
25. Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.
26. If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.
27. After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.
28. At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs
Who we are:
At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.
We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website – .