Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and our in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and career development opportunities
* Free game vouchers every month
* 30% discount on food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, cognitive behavioural therapy, and Mental Health First Aiders
* Long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you will be at the heart of the customer experience!
No two shifts are the same; you might be welcoming customers at reception, hosting parties, or serving food and drinks. Your professional and energetic approach will ensure customers have an enjoyable and value-for-money experience.
Team Members are trained across all key areas of the centre to support and add value at every stage of the customer journey. You may also work in the kitchen.
Opening Hours and Shift Patterns:
Our centres are typically open from 9am to midnight, seven days a week. Busiest times are evenings, weekends, and school holidays, when we often require availability.
Typical shifts include:
* Weekday mornings: 09:00 - 17:00
* Weekday evenings: 17:00 - 00:00
* Weekend mornings: 09:00 - 18:00
* Weekend evenings: 16:00 - 01:00
Shift times vary by centre; your specific hours will be confirmed at interview. Under 18s may be expected to work until midnight but no later.
You will receive thorough induction and ongoing training, with opportunities for career development, including apprenticeships and management training programs.
To be successful, we look for:
* Excellent customer service and communication skills
* High energy and ability to work in a fast-paced environment
* A friendly, supportive team player
* Flexibility with hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition.
Since going public in 2016, we have expanded to over 75 centres in the UK and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are proud market leaders in experiential family entertainment, continually expanding with new sites each year.
We value diversity and are committed to creating an inclusive workplace where all employees are respected and valued. We believe diversity makes us more relevant, competitive, and resilient.
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