Job Description
Trainee Care Coordinator
Home Instead – Godalming
Salary: £23,000 per year
Hours: Monday to Friday, 9:00am–5:00pm (30-minute lunch break)
Job Type: Full-time, Permanent
About Us
Home Instead Godalming provides high-quality, person-centred care that helps older adults live independently at home.
We’re now looking for a Trainee Care Coordinator to join our friendly, supportive team.
You’ll receive full training and gain hands-on experience in care coordination, scheduling, and client support.
What You’ll Do
1. Answer incoming calls in a friendly, professional, and knowledgeable way
2. Handle new client enquiries and enter details into our software system
3. Build and maintain great relationships with Clients and Care Professionals
4. Coordinate daily and monthly rotas for Care Professionals
5. Enter and maintain accurate records for clients and staff
6. Process Care Professionals’ hours from timesheets
7. Send information packs and brochures to new enquiries
8. Provide handovers for the out-of-hours team and take part in on-call duties
9. Stay calm, organised, and professional under pressure
About You
10. Friendly and confident communicator
11. Highly organised with great attention to detail
12. Comfortable using computer systems
13. Able to multitask and stay calm in busy situations
14. Team player with a passion for providing excellent care
What We Offer
Starting salary of £23,000 per year
Monday–Friday working hours (9am–5pm)
Full training and career development
Supportive and welcoming team environment
A chance to make a real difference every day
Ready to start your career in care coordination?
Click Apply Now to join the Home Instead Godalming team today!
Keywords:
Care Coordinator, Trainee Care Coordinator, Care Office Assistant, Scheduler, Administrator, Care Administration, Home Care, Domiciliary Care, Care Management, Godalming Jobs, Home Instead Careers
Qualifications
Additional Information