Technical Support Specialist
Department - New Product Development / Technical
Our client is a leading UK supplier of Window & Door Hardware and ancillary products.
Reporting to - Technical Manager
To be the front-line technical support for our customers
To be the front-line technical support for our internal & external sales teams
To maintain our library of profile related documentation
To support the technical team relating to the product training programme for the business
To support colleagues with key procedures relating to our test equipment
To assist in the New Product Development processes as required
To support colleagues in the Quality Control procedures as required
To support colleagues in producing greenteQ technical documentation
Key Requirements
Knowledge of fenestration hardware solutions within the PVCu, Aluminium and timber sectors of the market
A problem solver
Customer relations experience
Experience with CAD software packages would be a benefit, but not essential
Experience with Microsoft software such as excel, word and PowerPoint
Experience with CRM systems and advantage
Full clean driving licence
If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.
Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware
TPBN1_UKTJ