Senior Data Analyst
Electricity North West
* Location: Preston
* Contract: Permanent
* Job type: Full-time
21 hours ago
Overview
We’re champions of the North West and pride ourselves on connecting communities through a reliable electricity network. We’re seeking a Lead Business Analyst to join our Insights team to deliver end-to-end analysis that informs business decisions and reflects the voice of the customer. You will lead a small team of Analysts, mentoring and developing them to build their analysis skills and BI development. You’ll support the delivery of our Customer Contact Centre and collaborate with internal stakeholders to evolve our BI suite to meet the business’ dynamic needs.
Responsibilities
* Lead a small team of Data/BI Analysts, mentoring and developing their skills
* Deliver end-to-end analysis that informs business decisions and reflects customer voice
* Collaborate with internal stakeholders to support Customer Contact Centre initiatives
* Develop and evolve BI solutions to meet changing business needs
What we're looking for
* Experience managing and developing Data/BI Analysts
* Proficiency in Power BI development, including report and dashboard creation
* Strong understanding of data modelling and data visualization concepts
* Experience with VBA and SQL for data manipulation and extraction
* Knowledge of Data Analysis Expressions (DAX) for creating calculations
* Familiarity with data warehouse concepts
* Excellent attention to detail and problem-solving skills
* Excellent communication and collaboration skills
* Ability to work independently and as part of a team
* Adaptability to changing business requirements
What we're offering
As a vital team member, we offer a favourable salary and a welcoming team environment. Our reward and benefits include:
* An annual bonus scheme
* 25 days annual leave increasing with length of service
* Private Health Care
* An employee rewards portal offering discounts on well-known brands
* A market-leading contributory pension scheme
* Employee assistance programme
* Opportunity for professional development through our L&D function
We’re committed to diversity and creating a great place to work where everyone can reach their full potential. For any additional support with your application or adjustments, please contact our Recruitment team at 0845 366 0092 (option 2).
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