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Personal assistant unscheduled care management team

Carmarthen
NHS
Personal assistant
Posted: 21 September
Offer description

Personal Assistant Unscheduled Care Management Team

We are seeking an enthusiastic and dedicated Personal Assistant to provide high-quality support to the Head of Nursing for Carmarthenshire System, Service Delivery Manager for Cardiology and the Deputy Head of Nursing for Glangwilli General Hospital within Unscheduled Care. This is an exciting opportunity to join a dynamic service where your organisational skills will help senior managers focus on delivering safe, effective, and compassionate care.


Main duties of the job

Main duties of the job:

* Provide comprehensive PA and administrative support to senior managers.
* Manage diaries, organise meetings, and prepare documents and reports.
* Act as the first point of contact for key stakeholders, both internal and external.
* Handle confidential and sensitive information with professionalism.
* Support smooth service delivery by anticipating needs and prioritising effectively.

A more detailed person specification can be found within the job description attached. If you are ready for a rewarding role where your skills will truly make an impact, we would love to hear from you.


About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

* Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
* Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
* Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
* 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
* Numerous mental health and learning disabilities services


Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 03/10/2025.


Person Specification


Qualifications & Knowledge

* Level 3 Qualification (e.g. A Level, AS Levels, NVQ3) or equivalent
* Evidenced experience of a full range of duties working in an administrative / office environment
* Knowledge of specialist NHS/ Organisational terminology
* Secretarial training
* Educated to diploma level


Experience

* Experience of working as a Personal Assistant to a Senior Manager (or demonstrable transferrable skill set)
* Experience of working in a busy complex environment
* Experience of using Microsoft Office packages (including MS Teams)
* Experience of working in a large complex organisation.


Langugae Skills

* Welsh speaker (Level 1)


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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