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Ocean export manager

Birmingham (West Midlands)
Metro
Export manager
Posted: 13h ago
Offer description

Lead with Excellence at Metro

At Metro, we don’t just move freight - we build partnerships. We’re looking for a customer-focused Ocean Export Manager to lead our export operations and deliver exceptional service to our global clients.


What You'll Do

* Champion a customer-first culture
* Lead and support a high-performing export team
* Oversee bookings, documentation, and carrier coordination
* Resolve escalations and drive service excellence
* Collaborate with sales and account teams to support client growth
* Improve processes and enhance customer experience


What You Bring

* Ocean freight expertise (FCL, LCL, global trade)
* Proven leadership and team management skills
* Strong communication and relationship-building abilities
* Commercial awareness and strategic thinking
* Experience with freight systems (CargoWise preferred)


Why Metro?

* Discretionary biannual bonus
* Health & wellness perks
* Octopus EV car scheme
* Free parking
* Inclusive, respectful culture
* Career development & internal mobility
* Make a global impact


Ready to lead with purpose?

Apply now and help shape the future of freight at Metro.

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