Kolt recruitment are looking for a receptionist for a busy accident repair centre based in Burgess Hill. This is a front-of-house role welcoming customers, managing calls and bookings, and supporting the workshop team with day-to-day administration. Ideal for someone from an automotive, bodyshop or service reception background, but strong reception/admin candidates from other industries will also be considered.
Key responsibilities
* Meet and greet customers, providing a professional and friendly first point of contact
* Answer and direct incoming calls, take accurate messages and handle enquiries
* Book vehicles in for estimates and repairs
* Keep customers updated on progress, repair status and collection times
* Liaise with estimators, technicians and management to ensure smooth workflow
* Process paperwork for jobs, invoices, courtesy cars and insurance work
* Maintain reception area standards and general office administration
Requirements
* Previous reception, service advisor or customer service experience
* Strong communication skills and a confident telephone manner
* Good IT skills and ability to pick up new systems quickly
* Organised, accurate and able to manage a busy workload
* Professional, polite and customer-focused at all times
* Motor trade / bodyshop / accident repair experience is an advantage but not essential
To apply, please send your CV to Kolt Recruitment or contact us for more information.
Kolt Recruitment - specialist recruiters for the bodyshop, accident repair and automotive sector
#J-18808-Ljbffr