Help us scale smarter, faster, and with purpose
Since 2005, we’ve helped organisations achieve their goals through simple, sustainable, and scalable information security. What started as a solution to help UK police forces share sensitive data securely has grown into a global SaaS platform—ISMS.online—trusted by thousands of businesses worldwide.
We’re growing fast. Backed by private equity investment and with customers across the UK, Europe, the US, and APAC, we’re expanding our team and doubling down on our mission: to set the standard for information security management and deliver compliance confidence through our exceptional people, process, and platform.
That’s where you come in.
About the role
We’re looking for a hands-on IT leader who loves building secure, dependable foundations—and unlocking new value with AI. You’ll own our Microsoft 365 estate, help shape internal IT security, and make everyday work smoother for a growing SaaS team. This is a chance to modernise how we manage identity, devices and data, while guiding colleagues to adopt AI tools responsibly. If you enjoy fine-tuning Conditional Access one minute and onboarding a colleague the next, you’ll thrive here.
You’ll have the autonomy to set direction, the remit to ship improvements quickly, and the support of an engaged leadership team that sees IT as a force-multiplier for the whole business.
Overview
What you’ll be doing
Operate and evolve our Microsoft 365 platform
* Keep our existing M365 estate (Entra ID/Azure AD, Intune, Defender, Conditional Access) secure, healthy and well-documented. Monitor and tune CA and security baselines, extend automation, and watch posture as we scale.
Run the end-user device lifecycle
* Build on our standardised, automated device provisioning to ensure hardening, patching and compliance across Windows, macOS and in some cases mobile. Resolve issues quickly, reduce repeat requests, and improve the user experience without weakening security.
Own internal IT security
* Drive identity hygiene, endpoint protection, DLP/labelling, backups and privileged access. Put in place monitoring and alerting to help you keep watch for issues.
Deliver brilliant frontline IT
* Meet clear SLAs, improve employee self-service where possible, and make onboarding/offboarding smooth and reliable.
Like many were early in our adoption of AI. You will help curate an approved set of apps and work with our compliance manager to craft guardrails (prompt hygiene, data handling, licensing etc) for the responsible use of AI.
Be a key partner for managing technology risk
* Work with the Information Security Manager on risk identification and treatment: access reviews, security control testing, supplier due diligence and audits.
Remove toil with data and automation
* Help teams across the business to work smarter by implementing automation and workflows that save time and effort. Help link our systems to move data safely and efficiently to drive business value.
What you bring
Must-haves
* Solid, recent experience running Microsoft 365 (including Entra ID/Azure AD, Intune, Defender, Conditional Access) in a live business.
* Device management experience across Windows and macOS (policy, hardening, patching, encryption, compliance, remote support).
* A security mindset with practical controls for identity, endpoint and data protection, plus backup/restore.
* Customer-centred support: clear comms, calm under pressure, and a focus on educating as you fix.
* Automation skills to turn good processes into reliable systems.
* Strong written documentation and the ability to run short trainings for non-technical colleagues.
If you’re excited by the mission and meet most of the requirements, we’d still love to hear from you.
Nice to haves
* Experience enabling responsible workplace AI (tool evaluation, guardrails, Data Loss Prevention, monitoring).
* Familiarity with information security compliance standards such as ISO 27001 and Cyber Essentials and building evidence trails for audits.
* Understanding of SaaS governance, SSO, user provisioning and deprovisioning via SCIM, role based access control and Zero Trust concepts.
* Device estate planning and supplier management in a fast-growing SaaS environment.
* Comfort with ITSM tools
* Relevant certifications (SC-, MS-, AZ-*)—useful but not required.
Why you’ll love it here
* A fast-paced, growing business where you can move quickly and make a real difference.
* A team that values collaboration, ownership, and smart experimentation.
* A product that solves meaningful problems and gets real results for customers.
* A supportive environment where you’ll be trusted to lead and encouraged to grow.
Note: We are an ISO 27001 certified organisation, trusted by our customers, partners and others for what we do. All appointments are therefore subject to: Employment referencing, Credit checks, Criminal Record Disclosures and Qualification checks. By applying you give consent for us to process your information in line with our privacy notice for candidates and employees.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Software Development
Note: This description excludes boilerplate and job advertising sections not relevant to the role.
#J-18808-Ljbffr