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Part-Time Receptionist, Dundonald, Belfast
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Client:
Staffline Group PLC
Location:
Belfast, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
f8679ca525fe
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
My client, a leading public sector organisation based in Dundonald, is currently seeking a Full-Time Receptionist.
Hours: 30 hrs per week (Shift work including days, evenings, nights, weekends, and Bank Holidays)
Pay: £ per hour, including unsocial rates of pay.
KEY DUTIES / RESPONSIBILITIES
The post holder will carry out duties which may include:
* Maintaining and updating the Hospitals computerised system eEMS, including patient registration and linking with PAS and the Health & Care index, ensuring accurate records.
* Organising and prioritising workload, dealing with interruptions, and managing shift cover in absence of line manager.
* Monitoring patient arrivals, prioritising urgent cases, and following protocols for hazardous exposures.
* Validating and verifying patient records, photocopying, and mailing to GPs and health visitors.
* Scanning patient records, resolving issues, and managing reports for under 4's and child protection concerns.
* Booking, re-booking, and cancelling appointments, updating relevant documentation.
* Handling calls from the Phone First Contact Centre and passing to medical staff.
* Managing mail and email correspondence.
* Maintaining electronic and manual filing systems, ensuring confidentiality and compliance with legislation.
* Responding to enquiries from the public, GPs, hospitals, and staff, providing high-quality patient service.
* Assisting patients, including organising transport, and managing relatives and queries in a sensitive manner.
* Ensuring prompt documentation dispatch, processing referrals, and preparing notes for clinics and audits.
* Completing patient admission details and providing training to staff.
* Monitoring eEMS performance, reporting issues, and ensuring system links are established.
* Using Microsoft Office applications and reporting IT faults.
* Maintaining stock levels and participating in appraisal and training processes.
* Handling personal data requests under GDPR, and managing medical records and travel expenses.
* Participating in Major Incident Plan and reviewing departmental procedures.
Essential criteria include experience with Microsoft Office, team working, effective communication, and relevant educational qualifications or experience.
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