We're looking for a Cafe Supervisor to join our team at Kilver Court.
Located in Shepton Mallet, Kilver Court offers a unique experience for visitors, combining retail, gardens and a café.
Kilver Court is a vibrant destination that showcases exquisite retail offerings and beautiful gardens.
The Role As Café Supervisor, you will support the Café Manager in the smooth day-to-day running of the café. You'll lead by example on the floor, ensure a consistently high standard of customer service, and help maintain an efficient and friendly working environment.
Key Responsibilities
* Oversee daily front-of-house operations, always ensuring excellent service
* Supervise and support café team members during busy service periods
* Assist with staff training, onboarding and ongoing development
* Open and close the café involving keyholder responsibilities
* Maintain cleanliness, organisation and health & safety standards
* Communicate closely with the kitchen team to ensure smooth service flow
* Help manage stock levels and receive deliveries
* Step in to run the café in the manager's absence when required
About You
* Previous experience in a café, restaurant or hospitality supervisory role
* Confident, friendly, and customer-focused
* Strong leadership and communication skills
* Able to remain calm and organised during busy periods
* A positive attitude and genuine passion for hospitality
* Reliable, punctual and able to take initiative
* Flexible with working hours, including weekends
This role is on a casual basis however looking in the region of 20-35 hrs a week, but we're looking for someone flexible and willing to take on additional shifts during busy periods or to support the team when needed.